Contact Us

Hello there!

Feel free to reach out and contact us below for any inquiries, however please allow up to 48 hours to get back to you.

✨ RESTOCK UPDATE ✨
We’re excited to share that a restock is on its way!

Play Rugs → arriving early January

There have been some significant and unexpected delays across all of our Play Rug restocks, with the new expected arrival now toward the end of December or the first week of January.

Unfortunately, delays of this nature are not uncommon during the peak Christmas period due to increased congestion and customs processing, and are outside of our control

For first dibs, (and special offer!) be sure to sign up to our newsletter or hit the “notify me” button on your favourite product’s page so you’ll be the first to know when restock goes live!

RETURN INQUIRIES

Please refer to our Returns & Exchanges Page for our Returns Policy.
We do not accept returns on Play Rugs once the packaging has been opened as the product are vacuum-packed individually. If you are unsure, we recommend purchasing our Play Rug Sample Swatch to trial before making your final decision.

SHIPPING INQUIRIES

Please refer to our Shipping Information for our estimated transit times.
For specific/ delivery issues with Couriers Please, please contact them directly via their website Live Chat feature during business hours or via email on contact@couriersplease.com.au, stating your Tracking Number.
For specific/ delivery issues with Aramex, please contact them via this link here, with your Tracking Number ready.

FAQ/ PRODUCT CARE INQURIES

Great quality mat!

Great quantity mat that was delivered in protective packaging.

Extremely good cushionn

Love it! So much support and cushion.

Beautiful rug

My kids choose to sit on the rug rather than the couch now! It’s great quality.

Beautiful

So happy with our play rug. It is beautiful but also so comfortable. Gives us a lovely space to all play, read and just spend quality time ❤️

Feels amazing

The mat is so soft and plush, my girls are 1 year old and 4 year old. They enjoy playing on it so much. It is also comfortable for an adult to lie down to rest on!

Absolutely love it!

I loved this rug so much I bought a second one the day it arrived. It’s soft to touch, cloud-like underfoot, the print is gorgeous and makes playtime on hard floors enjoyable. My baby even falls asleep on it! It’s so easy to clean, which is a must for kids/babies. If you want a play mat that doesn’t “look” like a play mat this is the one. Im keeping my fingers crossed for more designs so I can purchase for the bedrooms too.

bouncy playmat!!

best playmat ever, our little one loves to be in there hust to chill and practice tummy time. we wouldn’t too worried as the playmat is so cushiony abd bouncy, even i loved it too!!

So soft

I was spending so much time on the floor already and this just makes it so much more of an enjoyable experience on my ankles and knees and on my baby's head when she falls over

Thank you Katherine for taking the time to leave us a review! We are so glad to hear your positive experience and we hope it continues to provide comfort and lots of fun memories for all your playtime adventures. Thanks again for choosing our play rug!

Warm regards,
Little Wiwa Team

Looks good, feels good.

A stylish, yet functional floor covering for our living space. Ideal addition to a busy and growing house.

Thank you so much Anna for your beautiful feedback, we are so glad to hear that you're loving it! Thank you also for your continued support. We honestly cannot be more grateful. xx

Kindest Regards,
Little Wiwa Team

So comfortable!

Such a nice addition to our lounge room. Super soft, comfortable and pretty!

Hello Lin! Thank you so much for your wonderful review! We are thrilled to hear that our Toffee Play Rug has been a comfortable and lovely addition to your lounge room. Thank you once again. x

Kindest Regards,
LW Team

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