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Hello there!

Feel free to reach out and contact us below for any inquiries, however please allow up to 48 hours to get back to you.


✨ RESTOCK UPDATE 
We’re excited to share that a restock is on its way this November!
  • Play Mats → arriving Mid November 

  • Play Rugs → arriving end of November

Pre-orders will be opening closer to the date, so keep an eye out 👀

For first dibs, (and special offer!) be sure to sign up to our newsletter or hit the “notify me” button on your favourite product’s page so you’ll be the first to know when restock goes live!


RETURN INQUIRIES
  • Please refer to our Returns & Exchanges Page for our Returns Policy.
  • We do not accept returns on Play Rugs once the packaging has been opened as the product are vacuum-packed individually. If you are unsure, we recommend purchasing our Play Rug Sample Swatch to trial before making your final decision.

SHIPPING INQUIRIES
  • Please refer to our Shipping Information for our estimated transit times.
  • For specific/ delivery issues with Couriers Please, please contact them directly via their website Live Chat feature during business hours or via email on contact@couriersplease.com.au, stating your Tracking Number.
  • For specific/ delivery issues with Aramex, please contact them via this link here, with your Tracking Number ready.

FAQ/ PRODUCT CARE INQURIES

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