Natur Sage Generös Play Mat

BEFORE FIRST USE

• Ensure that all packaging materials are removed and placed away from little ones.
  
  
• The mats are rolled up tightly in individual packaging to reduce volumetric shipping weight. Once taken out of the box packaging, unroll the play mat in reverse direction to release minor creasing and for it to relax and settle. Depending on how long the play mat has been rolled in the box, It can take up to a few days. 

• There may be stubborn edges/ stronger creases when they are rolled too tight - simply roll it in reverse direction and use the velcro straps to strap it up, leave it overnight, then unroll it and let it face downwards to let it settle naturally. 
  
  
• Simply wipe clean with soft cleaning cloth and warm soapy water before first use.

PRODUCT CARE INSTRUCTIONS

• We highly recommend wiping the mat(s) clean with warm water and soft clean cloth for everyday cleaning.
  
  
• When cleaning your play mat, you should always try the recommended daily method of cleaning with a clean cloth with warm water first. If this is proven to be ineffective for your needs, for stubborn stains or grease, you are able to use a light dilution of mild pH balanced soap (such as your basic dishwashing liquid that you use to wash your plates) with warm water (ratio 1:5) and use a clean damp cloth with a gentle sweeping motion with very light pressure.
  
  
• As this is the recommended method of gently cleaning your mat, if you feel that there is a need to use further cleaning products outside of our recommendation, choice of product will be at the user’s own risk and discretion. We would recommend that a spot test is performed prior to using the choice of cleanser by leaving it on your mat to react for at least 48 hours before using. Kindly note that any side effects and/or damages (immediate or gradual) from the use of any cleaning method outside of our recommendation is not covered by our Warranty Policy.
  
  
• Ensure that the play mat in used/ stored in dry and well ventilated/ aerated areas. Spaces that has poor ventilation and rising damp areas may cause mould/mildew to occur and this may not be reversible. 

PLEASE NOTE:

• Do not use any strong cleaning agents as prolonged use may damage/ discolour the mat. 
• Most baby wipes contain fragrance stabilisers which are of alcohol functional groups that act as preservative-like properties. They are certainly antimicrobial but unfortunately alcohol is not suitable to clean TPU materials. Short term use may not show any/much changes however prolonged use may cause discolouration/ weaken the material and cause easy damage.
• Please check ingredients listings carefully before use, as some natural sprays/ baby sprays may contain alcohol/ essential oils that are still considered strong degreaser (i.e. Eucalyptus Oils/ Essential Oils). Please avoid these as they may cause discolouration. 
• Avoid alcohol/ alkaline based cleaning products to keep discolouration at bay. Prolonged use may weaken the material and cause it to easily tear.
• Do not use any sharp or hot objects around the mat, as it may cause puncture damages.
• Do not place heavy furniture on the play mat as it may cause puncture damages over time.
• Do not leave it in direct sunlight to avoid heat damage and/or discolouration.
• Avoid wearing shoes as it may cause puncture damage.
• Do not use pens/ permanent ink/ markers on the mat. Ball-point pen marks are not removable.
• Not suitable for steam cleaning.
• Not suitable for pets as its claws may cause puncture damages.

REPAIR ACCIDENTAL TEAR

• Sometimes accidents do happen unfortunately. Our TPU play mats are durable and hard-wearing, however whilst it provides safety, it is not fool-proof and may get damaged accidentally like most items we own.
• To prevent further damage, we highly recommend doing a quick repair on the mat and you are most certainly able to bond them together and repair it with some fabric glue from sewing shops.
• Here is a short video to guide you with the repair.