WARRANTY

WARRANTY POLICY

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6 Month Warranty
Little Wiwa offers a 6-month warranty on all of our play mats, from date of purchase.

If there's any manufacturing fault on the mat, we require you to notify us and disclose this as soon as possible within 7 days of the receiving the product, so we can rectify the issue.

What's not covered?
It does not cover the following but not limited to;-

Normal wear & tear from daily and/ continued use such as scratches, tears, stains or discolouration.
Accidental damages due to incorrect use and/or failure to follow Product Care Instructions such as the use of alcohol wipes/ harsh chemical agents/ sanitisers/ essential oils etc.
Ageing Discolouration. Due to the nature of the material, natural fading and yellowing discolouration may occur overtime on the light colour areas/ edges, this is not a product fault.
Puncture Damage (such as pierces and holes) caused by use, accidents and/or failure to follow Product Care Instructions.
Mould/ mildew damages due to punctures/ holes/ poor ventilation/ storage in damp spaces.
Surface damage due to chemical interaction or cleaning agents including but not limited to baby wipes, abrasive cleaners or scouring pads.

Warranty Claim

Before you submit your Warranty Claim, please ensure you've read and acknowledge our Warranty Policy above to ensure this applies to your claim.

To start your Warranty Claim process, please click here.

Very good quality 👍 nice design

Thank you so much for your kind words! We are thrilled to hear that you are enjoying the quality and design of our Herringbone Dawn Generös Play Mat. Thank you for choosing our play mat! 😊

Kindest Regards,
Little Wiwa Team

Make the best choice for your little one

The material is excellent, easy to clean, and has a great texture. My baby loves it! The design is beautiful and complements our home decor perfectly.

Hi Joanne, thank you for leaving such a positive review for our Coastal Dune Små Play Mat! We are thrilled to hear that it has been a great choice for your little one. It's wonderful to know that the material is easy to clean and has a great texture, making it perfect for your baby. Thank you for choosing our product and we hope your little one continues to enjoy playing on it. Have a lovely day!

Woodland Toffee Generös Play Mat

Great quality & design

Mat is as described. Really great quality and design. Didn't receive the advertised free cleaner though.

Dear Indrinia,

Thank you so much for taking the time to provide your lovely feedback. It is wonderful to know that you love the quality and design of our play mat. Oh that's so strange that you didn't receive the free Mista Wiwa, our team will be in touch soon to organise this for you.

Perfect! 👌

This is my second Little Wiwa and definitely not my last. These mats are SO GOOD! This circular one is the perfect size for our new bubs bedroom but currently it’s in our sitting room for tummy time etc. It’s delightfully squishy!

Thank you so much Emma for your lovely review! We're so thrilled to hear that you enjoyed both your play mats! We're consistently improving and developing new products for the growing family - so this really means alot. Thank you so much for your continued support.

Mat review

Nice texture but was expecting a thicker surface

Signatur Stone Generös Play Mat

Marmor play mat

Excellent design, nice thickness and an all round quality product. I’d love if they came in even larger sizes, as our space would benefit from this. Highly recommend the product.

Thank you so much Lorraine! We're so happy to hear that you love our play mat! And thank you for taking the time to let us know and provide this feedback - we're working on it and hopefully we will have these available soon!

Natur Sage Cirkulär Play Mat

gooooood

very good

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